Common questions about using Online Access

How to track your goals, connect outside accounts, communicate with your local office and more

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Online Client Support

Can't find the answer to your question in our FAQs? Please contact your Edward Jones team or call us toll-free at 800-441-5203 during business hours for additional support.

Regular hours
Monday – Friday: 7 a.m. – 7 p.m. CT
Saturday: 8 a.m. – 4 p.m. CT

Tax season expanded hours
Mid-January to mid-April
Sunday: 8 a.m. – 4 p.m. CT